Your Privacy Matters


In a therapeutic setting all information given to a practitioner is confidential, however if a client expresses that they are in danger of harm or harming another person then confidentiality will be broken. If suicidal intention is expressed by the client, confidentiality will be broken with or without client consent and an appropriate professional will be informed in accordance with UK law in the Suicide Act 1961. On rare occasions doctors (GPs and hospital doctors) may approach a healing practitioner and ask for their observations from a client’s records if they are under the care of this allopathic professional. Massage and Reiki practitioners are obliged to allow access to this information to medical professionals.


If you send me an email, then the only data I have from you is your email address. If you come for a Massage or Reiki session then I have your name, address, contact number, email address, emergency contact details, GP information, any medical history or information you feel is relevant to the treatment and your reason for seeking the treatment.

I only collect data that is necessary. Your data will be processed in a way that maintains security and confidentiality. Your data will be held for 7 years, after which any written records from a Massage or Reiki session will be destroyed. Your email address will be kept so that you can be informed of upcoming events and offers, but you can unsubscribe from email newsletters at any point, just let me know.

I operate within the law and am transparent about my dealings with your data. Your data will not be passed to anybody else unless you disclose to your GP that you are having a Massage or Reiki session. Your GP may want to ask me about the session so that they can support you.

You have the right to see the data I hold for you. If you want me to delete all information I have about you, just ask.